Terms of Service

These Terms of Service govern your access to and use of TidyCraft.shop, including purchases made through our website. Throughout these Terms, “TidyCraft,” “we,” “us,” and “our” refer to TidyCraft.

By visiting our website, using our services, or purchasing a product from us, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into a binding agreement in your jurisdiction or that you are using the website under the supervision of a person legally authorized to do so.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to display product descriptions, photographs, dimensions, features, and other information as accurately as possible.

However, colors and appearance may vary depending on lighting, photography, display settings, manufacturing variations, and the device used to view our website.

We reserve the right to update product information, discontinue products, or modify available selections when reasonably necessary.

3. Prices and Payments

Prices displayed on TidyCraft.shop are subject to change without prior notice where permitted by applicable law.

Payment must be successfully authorized before an order can be processed. Available payment methods are displayed during checkout.

You are responsible for providing complete and accurate billing and payment information.

4. Orders

Submitting an order does not necessarily guarantee acceptance. We reserve the right, where reasonably necessary and permitted by law, to refuse or cancel orders affected by suspected fraud, payment problems, inaccurate information, inventory errors, technical errors, or other legitimate operational concerns.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Shipping

TidyCraft provides free worldwide shipping. Our standard estimated delivery timeframe is 7–10 days.

Delivery estimates are not guarantees. Delays may occasionally occur due to customs processing, carrier disruptions, severe weather, holidays, incorrect delivery information, or circumstances beyond our reasonable control.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.

Customers should review that policy before initiating a return, as eligibility requirements and procedures apply.

7. Accuracy of Information

We strive to keep information on our website accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

Where permitted by applicable law, we reserve the right to correct errors and update information without prior notice.

8. Intellectual Property

Unless otherwise indicated, website content belonging to TidyCraft, including original text, branding, graphics, logos, page designs, and other proprietary materials, is protected by applicable intellectual property laws.

Such materials may not be copied, reproduced, distributed, or commercially exploited without authorization, except where permitted by law.

9. Prohibited Uses

You may not misuse our website to engage in unlawful activity, transmit malicious software, interfere with website security or functionality, attempt unauthorized access to systems or data, commit fraud, infringe intellectual property rights, or violate applicable laws.

10. Third-Party Services

Certain website functions, payment services, delivery services, or other features may depend on third-party providers.

Your use of third-party services may also be governed by the terms and policies of those providers.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TidyCraft will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

12. Governing Law

These Terms will be governed by applicable laws and regulations, subject to any mandatory consumer rights or jurisdictional protections that apply to you.

13. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, or applicable requirements.

The current version published on TidyCraft.shop will apply from its stated effective date.

14. Contact Information

Questions concerning these Terms may be sent to:

TidyCraft
Email: support@TidyCraft.shop
Phone: (800) 832-3321
Address: 4900 R. Fisher #100, Montréal, QC H4T 1J6, Canada